Udok for Doctors
Have your own virtual practice
Smarter, simpler, more connected care. The Udok Virtual Practice Workspace keeps you connected to patients, your team, and your clinical workflows from one secure dashboard.
Supporting patients remotely should not feel like a burden. Udok unifies records, scripting, billing, and communication so you stay in control while the platform handles the admin.
- HPCSA verified
- No monthly fees
- 8+ years supporting providers
The Udok solution
Patients can request advice, prescriptions, or video consultations directly from your practice while you manage every step from one control centre.
Run virtual consultations
Chat, voice, and video consultations supported through one secure consultation surface.
Capture digital clinical records
Notes, e-scripts, referral letters, and sick notes generated and stored in the patient record.
Process payments and invoices
Built-in card payments with auto-generated invoices reduce billing admin to near zero.
AI intake tools
Capture detailed patient histories upfront so you walk into every consultation prepared.
Configure your services and fees
Define the consultation types and prices that fit your practice and your patient panel.
Smart queueing for group practices
Distribute incoming consultations across multiple practitioners with built-in queue management.
What you need before you start
Have these ready to breeze through verification.
- HPCSA confirmation card with QR code
- South African ID document
- Professional headshot
- Qualifications (certificates or transcripts)
- Official PCNS certificate
- Banking details
Your Udok onboarding journey
Four guided stages to launch quickly and confidently.
- 1
Register
Create your profile, invite team members, and access your practice link.
- 2
Auto verification
OCR-based verification of your credentials and practice documents.
- 3
Configure
Set consultation types, service fees, and availability effortlessly.
- 4
Consult
Run secure visits, leverage AI, and bill seamlessly.
Why doctors choose Udok
Trusted by healthcare professionals nationwide.
- 01
Proven infrastructure
Eight years supporting doctors, nurses, and pharmacists with dependable digital care tools.
- 02
Better care, less admin
Simplify operations, save hours weekly, and eliminate fragmented systems.
- 03
Secure payments
Built-in processing with regular payouts and transparent billing insights.
- 04
Local support
99% uptime with a daily helpdesk team to back your practice.
Subscription tiers
Choose your plan and scale as you grow.
Professional
Ideal for solo GPs
- Online payments and EMR
- Robust video calling
- Customisable service fees
- Electronic scripts & clinical documents
- POPIA-aligned data protection
- Billing insights, automations, and AI guidance
- Daily digital helpdesk & performance analytics
Service fee: 15%
Premium
Coming soonFor multi-doctor practices
- Medical aid integration & real-time claiming
- Priority helpdesk support
- Multiple practitioner support
- Fully configurable consultation types & fees
- Premium highlightGuaranteed scheme payments*
Service fee: 20%
Frequently asked questions
- Who can register as a doctor on Udok?
- HPCSA-registered medical practitioners in South Africa with a valid PCNS certificate and the required supporting documentation.
- Does Udok bring me patients?
- No. Udok provides the digital practice infrastructure. You bring your own patient panel and promote your Udok public practice page.
- How are payments handled?
- Patients pay through the Udok platform with built-in card processing. Invoices are auto-generated and you receive regular payouts.
- What does Udok charge?
- Professional tier: 15% service fee per consultation, no monthly subscription. Premium tier (coming soon) is 20% with medical aid integration.
- Can I run a multi-doctor practice?
- Yes. Udok supports group practices with smart queueing across practitioners. Premium tier adds dedicated multi-doctor configuration.
- How long does verification take?
- Most credentials are verified automatically using OCR. Manual review only happens when something needs a closer look.
Ready to modernize your practice?
Power smarter care with Udok and keep your practice connected, compliant, and profitable. You can pause registration anytime and resume when you have your next document handy.