Rolling 30-day window • South Africa
Udok Telehealth Stats for South Africa
Every day, thousands of South Africans consult Udok doctors online. This page shows the ten most common conditions from the last 30 days so journalists and partners can cite near-real-time telehealth demand.
Patient experience
Average wait time
Measured from the moment a Udok doctor initiates a consult to when they join the call. Updated hourly using a rolling 30-day window.
Rolling average
45s
Top 10 Conditions
Shares represent the percentage of completed telehealth consults in the last 30 days.
Quick snapshot
- Most-requested condition
- J06.9 · Acute upper respiratory infection, unspecified24.4% of Udok consults in the last 30 days
- How to cite this data
- Reference “Udok Internal Telehealth Trends” with the update timestamp above.
- Methodology
- Completed consultations performed by HPCSA-registered Udok doctors. Each entry reflects the primary ICD-10 code captured for that visit.
Full Top 10 List
| Rank | Condition | ICD-10 Code | Share of consults |
|---|---|---|---|
| #1 | Acute upper respiratory infection, unspecified | J06.9 | 24.4% |
| #2 | Surveillance of contraceptive drugs | Z30.4 | 12.2% |
| #3 | Contraceptive management, unspecified | Z30.9 | 11.1% |
| #4 | Acute pharyngitis, unspecified | J02.9 | 10.1% |
| #5 | Essential (primary) hypertension | I10 | 9.7% |
| #6 | Gastroenteritis and colitis of unspecified origin | A09.9 | 8.4% |
| #7 | Urinary tract infection, site not specified | N39.0 | 7.8% |
| #8 | Issue of repeat prescription | Z76.0 | 6.1% |
| #9 | Contact with and exposure to human immunodeficiency virus [HIV] | Z20.6 | 6.0% |
| #10 | Acute bronchitis, unspecified | J20.9 | 4.3% |
Why share this dashboard?
Partners ask for proof of what South Africans actually treat online. Publishing these anonymised, aggregated insights helps journalists and public-health teams cite real utilisation data instead of guesswork.
How the data is stored
We cache the summarised counts in Redis for one hour to avoid putting unnecessary load on the live clinical database while still refreshing multiple times per day.