Legal

Payment Terms

Effective date: 5 May 2026

Payment Terms & Patient Responsibility

By proceeding with this consultation, you acknowledge and agree to the following:

  1. All invoices issued by Udok are payable within 7 (seven) days from the date of invoice.
  2. If you choose to submit this consultation to your medical aid, Udok will assist where possible; however, payment of the account remains your responsibility.
  3. In the event that your medical aid does not cover the consultation in full or at all, you remain liable for the outstanding amount, which must still be settled within the 7-day payment period.
  4. Failure to make payment within this period may result in further action in accordance with our billing policies.